Check out our most frequently asked questions below!

Q. How often should I check my air filter?

A. We suggest checking filters monthly. If you have a disposable filter (these usually have cardboard edges), if there is visible dirt on it it’s time to replace it. If you have a permanent-type filter you can clean it easily with a garden hose, spraying both sides and allowing it to dry completely before reinstalling it.

Q. How do I re-light my pilot light?

A. Pilot lights do go out occasionally, if yours goes out more than once per season, this could indicate a problem. To re-light your pilot turn off the furnace, boiler or water heater at the thermostat or power switch. Locate the gas valve and turn the knob “on” or “off” depending where it was to “pilot” position. At the same time hold a long match or lighter to the pilot burner (you may need to move a small metal door for panel access). Light the pilot but do not let go of the button, hold for 60 seconds before letting go. Turn on your appliance, the pilot should now stay lit.

Q. Should I have my equipment serviced?

A. [[Heating and air conditioning equipment of any kind should be inspected, cleaned and serviced at least once a year. We recommend once in the Fall and once again in the Spring. Oil-fired equipment should be cleaned and serviced annually, at the beginning and end of each heating season.

Q. What is better: Gas, Electric, or Oil?

A. While there is no single – correct answer, the answer depends on a few factors. Consider cost, comfort, efficiency, maintenance, reliability and availability. Each system has its own advantages and disadvantages.

Electric is the most efficient, nearly 30-40% more efficient than gas.

Gas is typically the most popular option as it is convenient, affordable and reliable.

Oil provides comfortable heat and produces the hottest flame of any home heating fuel.